When should we involve you before our event?

Most organizers involve us 3 to 9 months before their event. For complex congresses with abstracts, live streaming, or multi-track programs, we recommend 9+ months to ensure thorough planning and testing.

Can you work with our PCO or agency?

Absolutely. We regularly collaborate with professional conference organizers and agencies. We integrate seamlessly into your existing team and workflows, providing the technical infrastructure and operations expertise.

Do you support on-site operations?

Yes. For high-complexity events, we can deploy our team on-site to manage check-in desks, troubleshoot issues in real-time, and ensure smooth operations throughout your event.

Do we have to use Swicket for everything?

No. While Swicket provides the core registration and check-in infrastructure, we can integrate with your existing systems (CRM, email platforms, payment processors) and add enterprise modules only when needed.

Do you work with events under 2,000 attendees?

Our consulting services are optimized for conferences with 2,000+ attendees where peak-load planning and operational expertise are critical. For smaller events, Swicket's self-service platform may be a better fit.

Can you test peak load before registration opens?

Yes. We conduct comprehensive load testing and stress testing before your registration launch to ensure your infrastructure can handle peak demand. This is a standard part of our setup process.

EVENT CONSULTING & INFRASTRUCTURE

Event Consulting & Infrastructure for High-Demand Tech & Medical Conferences

Your event is too important for guesswork. With 25+ years of experience managing Europe's largest conferences, our team designs and executes registration, ticketing, check-in, and on-site operations that handle peak demand without failure. Built for conferences with 2,000+ participants.

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25+

Years Experience

5,000+

Peak Requests/Min

2.5M+

Attendees Managed

99.95%

Uptime Guarantee

Trusted by organizers of Europe's largest tech and medical conferences

Why Leading Organizers Work With Us

Peak-Demand Reliability

Infrastructure built for thousands of simultaneous registrations and 2,000+ arrivals per hour.

Load-tested before launch
99.95% uptime guarantee
24/7 monitoring

Operational Expertise

Planning and execution support from a team with 25+ years in complex conferences.

Peak-load planning
On-site support available
Post-event analytics

Enterprise Infrastructure

Scalable, secure, open-source foundation with full data ownership.

Swiss/EU data hosting
GDPR & nFADP compliant
No vendor lock-in

When Your Conference Is Too Critical for Experiments

Large conferences break when small operational choices fail at the wrong time. When 1,500 people try to register in the first 15 minutes, or 2,000 delegates arrive during the same check-in window, generic event tools and last-minute fixes are not enough. We help you prevent the failures you don't get a second chance to fix.

Tech Conferences

2,000+ attendees with intense registration surges and complex ticketing needs.

Common Challenges:

Registration surges
Multi-track scheduling
Sponsor lead capture

Medical Congresses

Abstract management, certificates, CME credits, and strict compliance requirements.

Common Challenges:

Abstract workflows
CME credit tracking
Compliance audits

B2B & Association Events

Complex pricing, group registrations, CRM integration, and hotel management.

Common Challenges:

Member pricing tiers
Group registrations
Hotel contingents

If you're managing an event that fits one of these profiles, let's talk.

Schedule a Consulting Call

What Our Team Delivers

Combining 25 years of event operations expertise with modern infrastructure

Peak-Load Registration & Ticketing Design

Architect registration flows that survive thousands of simultaneous sign-ups. Supports complex ticket structures: member vs non-member, group purchases, approvals, corporate billing.

Lightning-Fast Check-In & Badge Operations

Process 2,000+ arrivals in under an hour. On-site badge printing, QR validation, late edits, offline mode and queue optimization.

Scientific & Medical Congress Workflows

Abstract submission, review and acceptance. Speaker management, session assignment, certificates, CME credit tracking.

Advanced Interaction & Hybrid Features

Integrated live streaming, Q&A and polling, session feedback, multi-track agenda planning, mobile congress app.

Group & Enterprise Registrations

Corporate enrollment for 20 to 2,000 people. Delegation management, cost centers, automated invoices.

Sponsor & Exhibitor Management

Lead capture apps, exhibitor portals, floor mapping, traffic analytics and post-event KPI dashboards.

Data Architecture & Compliance

Swiss/EU hosting, GDPR & nFADP compliance, access-level permissions, secure data governance, CRM integrations.

Hospitality & Logistics Management

Hotel contingent allocation, rooming lists, partner coordination, staff and volunteer workflows.

On-Site Operations & Support

Our team on-site if needed. Check-in desk operations, last-minute changes, system monitoring and troubleshooting.

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On Top of Open-Source Software

Our engineering foundation comes from alf.io—the open-source event platform trusted by major conferences worldwide

Battle-Tested Core

The alf.io codebase has processed millions of tickets across hundreds of events—stress-tested at scale before your first registration.

Community-Validated Security

Open-source means transparent code. Vulnerabilities are found and fixed faster with thousands of eyes on the codebase.

No Vendor Lock-In

Your event data sits on infrastructure built with open standards. You're never trapped by proprietary formats.

Enterprise Evolution

Swicket adds the consulting, support, and enterprise features that transform proven open-source into mission-critical infrastructure.

A Process Built on 25 Years of Event Operations

From initial consultation to event-day support.

Discovery & Capacity Assessment

Review your event timeline, attendee profile, past failures
Model peak-load scenarios (registration surge, check-in rush)
Identify compliance requirements (GDPR, medical certifications)
Assess whether you need advanced features: abstract management, live streaming, complex group registration, hotel contingent management

Infrastructure Design & Setup

Configure core platform (registration, ticketing, check-in)
Add enterprise features if needed (abstracts, Q&A, streaming)
Set up integrations (CRM, email, payment, analytics)
Design badge templates and print workflow
Configure offline check-in for network failures
Conduct load testing before launch

Launch Support & Event-Day Operations

Monitor registration opening day for surges
On-site team at check-in desk (if requested)
Real-time troubleshooting and adjustments
24/7 support during peak periods
Post-event debrief with KPI analysis

Most organizers involve us 3 to 9 months before their event. For complex congresses with abstracts or streaming, 9+ months.

Real Results from Real Events

Devoxx Belgium

Annual technology conference by developers for developers

4,500 attendees
2 days workshops + 3 days conference
1,600 check-ins/hour with 4 stations
2,000 tickets sold in 30 seconds

ICML – International Conference on Malignant Lymphoma

Medical/Scientific Congress

5,500 attendees (4,500 on-site + 1,000 online)
5-day hybrid conference
Dedicated conference app
Full registration and check-in management

ICML – International Conference on Malignant Lymphoma

Bottiglie Aperte – Milano Wine Week

Opening Event of the Milano Wine Week

15,000 tickets
2-day large-scale consumer event
High-volume ticketing and access control
Seamless on-site operations

Flexible Engagement. Transparent Pricing.

Consulting + Swicket Infrastructure

Designed for large-scale conferences needing peak-proof registration, check-in and on-site operations.

Full infrastructure setup and configuration
Peak-load planning and stress testing
On-site support available

Consulting + Advanced Enterprise Modules

For conferences requiring abstract management, Q&A, streaming, group registration, or advanced analytics. These modules are added as Enterprise Extensions to Swicket when needed.